Telepsychiatry FAQs

Telepsychiatry is a convenient way to meet with your psychiatrist from the comfort of your own home. We realize many people are interested in telepsychiatry visits but have questions about the appointments.

Dr. Gardner and Pathway Psychiatry and Counseling Center have compiled a list of the most common questions we receive about telepsychiatry. Learn more and call us at (214) 997-4459 if you have any additional questions, or would like to schedule your telepsychiatry appointment today!

How does therapy work with telepsychiatry appointments?Telepsychiatry can be used to treat all conditions Dr. Gardner would treat during standard in office visits.video

The therapy itself is much the same as it is for standard in-office visits. Therapy is still done in video sessions and Dr. Gardner will work with you to create a plan for treatment as she would if you were seeing her in the office.

Yes, currently we can prescribe the same medications as in an in person visit. See below for exception to controlled substances previously, and potentially after COVID-19 exemptions are removed.

Not right now due to COVID-19. Previously an in person visit was required first if we were going to prescribe controlled substances (some ADHD medications, sleep medications, and anxiety medications).

Check with your plan. Dr. Gardner does not bill insurance directly. If you have out of network benefits you can submit a bill to your insurance for reimbursement. Generally most plans will cover telemedicine visits but you should confirm before scheduling.

Yes, we can do this as a back-up if you are unable to access a computer or smart phone for a video visit.

No specialized equipment is required, just a phone or computer with a working camera.

This will depend on your internet connection. Computers tend to work better than phones. WiFi connections will also work better than cellular data.

Call us at (214) 997-4459

COVID-19 Updates

Due to the ongoing COVID-19 pandemic, for your safety we are conducting all appointments via telemedicine (similar to Skype and Facetime) in place of an office visit. This is available to all patients in the state of Texas! Please call the office if you have any questions or refer to our telemedicine instruction page to learn more about telemedicine visits at Pathway Psychiatry.