Telemedicine FAQs

Telemedicine is a convenient way to meet with your Physician or Therapist from the comfort of your own home. We realize many people are interested in telemedicine visits but have questions about the appointments.

Dr. Gardner and Pathway Psychiatry and Counseling Center have compiled a list of the most common questions we receive about telemedicine. Learn more and call us at (214) 997-4459 if you have any additional questions, or would like to schedule your appointment today!

Telemedicine can be used to treat nearly all conditions our clinicians would treat during standard in office visits.

The therapy itself is much the same as it is for standard in-office visits. Therapy is still done in video sessions and our therapists will work with you to create a plan for treatment as they would if you were seeing them in the office.

There are limits to what medications can be prescribed. Controlled substances can NOT be prescribed until you have been seen in person by Dr. Gardner.

An in person visit is required if we are going to prescribe controlled substances (some ADHD medications, sleep medications, and anxiety medications).

Check with your plan. Generally most plans will cover telemedicine visits but you should confirm before scheduling.

No, phone visits are not permitted as video is an important part of your visit and receiving quality care.

No specialized equipment is required, just a phone or computer with a working camera.

This will depend on your internet connection. Computers tend to work better than phones. WiFi connections will also work better than cellular data.


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